We Are Here to Help

Log a technical issue, request setup help, or submit a feature request. Our support team responds promptly and you will always have someone to call.

Email Support

Submit a Ticket

Raise a structured support ticket and receive a reference number to track your request from start to finish.

Email Our Team

Prefer email? Reach us directly at support@samcontrols.com and we will pick up your request right away.

Priority Response

Critical and high-priority issues are escalated first, so the problems that matter most are handled fastest.

Reporting a security vulnerability? See our Responsible Security Disclosure Policy.

Support Ticket

Generate a Support Ticket

Give us the details below and we will get your issue in front of the right person. A reference number is generated as soon as you submit.

Click to upload or drag and drop screenshots or logs

Other Ways to Reach Us

Direct Support Contacts

Office

Royal Bank Building, 2010 11th Ave 7th Floor, Regina, SK S4P 0J3, Canada

Not an existing client yet?

Talk to our team about bringing SAM Controls to your facility and the systems you run today.